Last Updated: June 12, 2025

1. Payment Terms

• Invoices are due upon receipt.

• For remote services (RON, live scan, etc.), payment is required prior to session start.

• For in-person services, payment is due at the conclusion of the appointment.

2. Late Fees

• Payments not received within 7 days will incur a $25 service fee, plus 1.5% monthly interest (18% annual rate).

• Florida law authorizes standard, reasonable late fees so long as they're disclosed in advance.

3. Collection Procedures

• Reminder sent at Day 7 (invoice + late fee).

• Final notice at Day 14-service withheld until account is cleared.

• After Day 30, invoice referred to a small-claims collection agency; client responsible for collection costs.

4. Service Restrictions

• Clients with outstanding balances will not be serviced until full payment + late fees are received.

• Invoice disputes must be raised within 5 days of billing or are forfeited.

5. Governing Law

• This policy operates under Florida Statutes, particularly the cap on notarization fees.